Service Advisor
Quick Apply 7 hours ago Full Job Description Calavan Kia is a place to call home.
We have long lasting employees that truly enjoy coming to work everyday and working for a management team that genuinely care for their employees.
We are looking for a highly motivated individual for the Automotive Service Advisor position to act as the liaison between our customers and service technicians.
This candidate is expected to provide the best customer service in the industry by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers concerns with accurate repair descriptions.
Keeping communication as key the entire service periods.
Salary potential with experience and drive is $100,000.
00 plus.
To be successful in this position, you should provide excellent customer service, have strong interpersonal, and communication skills.
You should also have a strong understanding of automotive technology and of the automotive industry.
Responsibilities:
Greeting customers.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide detailed information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, advising on vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Calling customers to advise them about service charges and car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Requirements:
A minimum of 5 years experience in a car dealership environment.
Must be able to present CSI history along with other KPI's at interview.
Excellent customer service, interpersonal, and communication skills.
Strong organizational and problem-solving skills.
The ability to communicate with mechanics, customers, and management.
Computer proficient Fast learner Salary potential with experience is $100,000.
00 plus
Benefits:
Health Dental Vision STD & LTD Cancer Hospitalization 401k and more.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
We have long lasting employees that truly enjoy coming to work everyday and working for a management team that genuinely care for their employees.
We are looking for a highly motivated individual for the Automotive Service Advisor position to act as the liaison between our customers and service technicians.
This candidate is expected to provide the best customer service in the industry by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers concerns with accurate repair descriptions.
Keeping communication as key the entire service periods.
Salary potential with experience and drive is $100,000.
00 plus.
To be successful in this position, you should provide excellent customer service, have strong interpersonal, and communication skills.
You should also have a strong understanding of automotive technology and of the automotive industry.
Responsibilities:
Greeting customers.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide detailed information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, advising on vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Calling customers to advise them about service charges and car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Requirements:
A minimum of 5 years experience in a car dealership environment.
Must be able to present CSI history along with other KPI's at interview.
Excellent customer service, interpersonal, and communication skills.
Strong organizational and problem-solving skills.
The ability to communicate with mechanics, customers, and management.
Computer proficient Fast learner Salary potential with experience is $100,000.
00 plus
Benefits:
Health Dental Vision STD & LTD Cancer Hospitalization 401k and more.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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