Call Center Representative
The Childrens Dental Group The Childrens Dental Group Lithia Springs, GA Lithia Springs, GA Full-time Full-time $28,800 a year $28,800 a year 5 days ago 5 days ago 5 days ago Job Overview We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative.
As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.
This is a great opportunity for individuals who enjoy helping others and thrive in a fast-paced environment.
Duties - Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues - Enter customer information accurately into the system - Communicate effectively with customers to ensure their needs are met - Analyze customer needs and provide appropriate solutions or recommendations - Handle escalated calls or difficult situations with professionalism and empathy - Follow company guidelines and protocols for call handling and customer service - Maintain accurate records of customer interactions and transactions Experience To be successful in this role, you should have the following
Qualifications:
- Previous experience in a call center or customer service role is preferred - Strong data entry skills with attention to detail - Excellent communication skills, both verbal and written - Multilingual abilities, particularly in English and Spanish, are highly desirable - Familiarity with medical terminology is a plus - Ability to analyze situations and provide effective solutions - Proficient in phone etiquette and maintaining a professional demeanor If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you.
Apply today to join our dynamic team of Call Center Representatives! Job Type:
Full-time Pay:
$28,800.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift
Experience:
Call center:
1 year (Required) Ability to Relocate:
Lithia Springs, GA 30122:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.
This is a great opportunity for individuals who enjoy helping others and thrive in a fast-paced environment.
Duties - Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues - Enter customer information accurately into the system - Communicate effectively with customers to ensure their needs are met - Analyze customer needs and provide appropriate solutions or recommendations - Handle escalated calls or difficult situations with professionalism and empathy - Follow company guidelines and protocols for call handling and customer service - Maintain accurate records of customer interactions and transactions Experience To be successful in this role, you should have the following
Qualifications:
- Previous experience in a call center or customer service role is preferred - Strong data entry skills with attention to detail - Excellent communication skills, both verbal and written - Multilingual abilities, particularly in English and Spanish, are highly desirable - Familiarity with medical terminology is a plus - Ability to analyze situations and provide effective solutions - Proficient in phone etiquette and maintaining a professional demeanor If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you.
Apply today to join our dynamic team of Call Center Representatives! Job Type:
Full-time Pay:
$28,800.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift
Experience:
Call center:
1 year (Required) Ability to Relocate:
Lithia Springs, GA 30122:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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