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Account Manager

Company Name:
VIAD
Under the direction of the Director of Account Manangement.
Coordinate and oversee tradeshow production and provide on-site supervision at tradeshow venues for a variety of accounts as assigned by the Director Account Management.
Responsible for the management of shows from planning stages through collection of invoice, including: collaborating with clients to collect information; floor plan management; writing work orders; overseeing the creation, approval and distribution of service kits; working with internal departments to ensure work orders are completed; overseeing the set-up and tear down of shows; and generating show management invoices and following up until collected.
Act as a liaison with show management, exhibitors, hotel/convention center staffs, production personnel, internal clients and ancillary vendors with regard to all services and build working relationships with all.
Ensure all tradeshows are produced within established budget guidelines. Budget and fiscal responsibility on assigned events including accuracy, forecasting and management onsite on the financial aspect of events.
Fulfill roll in JUMP and Capacity Planning process as required on assigned shows
Supervise and assist all show personnel assigned to Account Management and all subcontractors as needed.
Performs other duties as assigned and deemed necessary of the position under the direction of the Director of Account Management.
College Degree required.
Knowledge of convention industry
2 years of tradeshow production or similar experience.
1 year of sales experience
Excellent written and verbal communication.
Proficiency in MS Outlook, Excel, and Word
General accounting and finance knowledge with the ability to manage shows to budget.
Strong negotiation skills.
Leadership skills and business acumen.
Must be extremely detail oriented and able to multi-task.
Self-starter able to work independently.
Special Considerations:
Will require the ability to interact and lead union labor.
Must be available to work nights, weekends and at show site.
Position averages 60-70 hours per week during several months of the year.
Requires ability to adapt to multiple settings and shifting responsibilities
Travel is required to work in other GES facilities throughout the US as needed
Physical Requirements:
Work is performed in office conditions, involving sitting some of the time.
Work may involve repetitive motion (i.e. constant keying, using fingers, or grasping of objects).
Work is performed in a somewhat crowded or noisy area where there may be mild discomfort due to temperature, dust or other conditions.
Work involves occasional exertion of physical effort (i.e. periods of standing, climbing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting)

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